Privacy Policy

Draft for legal review. This text is a starting point written for a home healthcare provider in India. Have a lawyer review it against the Digital Personal Data Protection Act, 2023 and your actual practices before publishing.

1. Who we are

Nissy Home Care Services (“Nissy”, “we”, “us”) provides home healthcare services in Hyderabad and Telangana. Our office is at [Office address]. You can contact us at info@nissyhomecare.com or +91 62813 40914.

2. Information we collect

• Contact details such as your name, phone number, email and address.
• Patient information you share to plan care, such as age, medical condition, prescriptions and doctor’s notes.
• Job applications including CVs, certificates and references.
• Website data such as pages visited and device information, collected through cookies and analytics tools.

3. Why we use it

• To respond to enquiries and plan and deliver care.
• To match and supervise caregivers.
• To process payments and keep records required by law.
• To assess job applications.
• To improve our website and services.

4. Consent

We process personal data, including health information, with your consent or where otherwise permitted by law. You can withdraw consent at any time by contacting us; this won’t affect care already provided.

5. Sharing

We share information only with people who need it to provide care: your assigned caregivers, doctors and partner laboratories or equipment suppliers you ask us to involve. We do not sell your data.

6. Security and retention

We use reasonable safeguards to protect your data and keep it only as long as needed for the purposes above or as required by law.

7. Your rights

You may ask to access, correct or erase your personal data, and to nominate someone to act for you. Contact our Grievance Officer: [Name], [email], [phone].

8. Cookies

Our website uses cookies for basic functions and analytics. You can control cookies in your browser settings.

9. Changes

We may update this policy. The latest version will always be on this page.